• Stop replaying the moment. Start working it. Twenty of the situations that come up again and again for senior leaders - each with the pattern underneath and the move that gets you unstuck.

• Scripts, not frameworks: The exact words for telling your network you were just laid off, calling out the peer who just took credit for your work, or telling a direct report the role might not be the right fit.

• Designed to be used, not read. Keep it on your desk. Pull it out when it's Tuesday at 2pm and you need to know what to do next.

When something happens at work or at home, flip to the situation, work the steps, and know exactly what to do next.